At the end of each office visit, you will receive an encounter form which will detail the type of visit, the procedures or immunizations performed, the diagnosis and the fee for the visit. To help keep your health care costs down, payment is expected at the time of service. Please be prepared to pay the visit fee, any co-payments and non-covered services at the time of each visit. Please bring your insurance card with you for every visit.

Our billing office is available during regular office hours to discuss our charges, insurance questions, the status of your account or to help you with any billing or insurance questions. You may call the Billing Office directly at (702)796-7400 on the office line. Thank you for understanding our financial policy and please keep our records current with any changes in address, phone number, guarantor or, insurance information.

The practice of medicine has changed drastically since the 1990s. Managed Care (HMO) plans play an increasing role in determining the panel of physicians, the hospitals, the lab and/or x-ray facilities from which patients may receive care. Often there are insurance limitations on what your carrier will pay and what you are responsible for and, we know that insurance and health plans can be very complicated and hard to understand.

To help you, we will submit claims to all insurers and health plans, whether or not we are a participating provider with that insurer or health plan. We will do this in a timely manner as a courtesy to you.

Since our patients are insured by hundreds of different insurance companies, we will need your help as well. When it comes to filing claims so your visit is covered or properly reimbursed, we need to get the right information from you.

We have found that 25-50% of our patients make a change that affects their health insurance and reimbursement. If you do not report that change to us, the correct information is not sent to your insurance and health plan. Then you and our billing staff will find your visit not being covered and will spend a lot of time finding the problem, resubmitting your claim, and waiting for reimbursement. To prevent this from happening, our staff will frequently ask you to update your insurance information to have it on file. We must have correct policy, group identification and/or claim numbers, etc. along with a correct billing address. Please let us know, as soon as possible, if you have any change in insurance, employment, address or phone number.